FAQ
Contact our customer service via email @ceteleistudios@gmail.com or contact form to make changes or cancel ur order. Please note that once your order has been shipped we can no longer make changes to the items or address details
If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.
We offer returns, refunds, and store credit.
To return an item, you must meet the following conditions:
- The return must be sent back within 24 days of the delivery date.
- The item must be in its original, unused, unaltered and unwashed condition.
- The item must be returned with tags and packing.- We do not cover the shipping costs of a returned item. Please contact us at ceteleistudios@gmail.com for a prepaid returns label