Here you'll find answers to our most commonly asked questions. If you can't find what you're looking for, please don't hesitate to contact us at ceteleistudios@gmail.com
RETURN & REFUND
Q: What is your return policy?
A: You can return any item within 14 days of purchase.
Q: How do I change or cancel my order?
A: Contact our customer service via email @ceteleistudios@gmail.com to make changes or cancel ur order. Please note that once your order has been shipped we can no longer make changes to the items or address details.
Q: Do you offer returns?
A: We offer returns, refunds, size swaps (if stock is available) and store credit. To return an item, you must meet the following conditions: - The return must be sent back within 14 days of the delivery date. - The item must be in its original, unused, unaltered and unwashed condition. - The item must be returned with tags and packing. We do not cover the shipping costs of a returned item. Please contact us at ceteleistudios@gmail.comfor a prepaid returns label
SHIPPING
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide.
Q: How long does it take to ship?
A: Generally it takes 24/48 hrs to fulfill and dispatch ur order.
PRODUCT
Q: Your clothes are of high quality?
A: Yes, we select thick, heavyweight fabrics to ensure durability, comfort, and a premium feel that stands the test of time.
From the cut to the choice of materials, every element is carefully calculated to meet our high standards. We make no compromises on quality. Wearing our garments means experiencing the attention to detail and care poured into every step of the process.
You’re investing in timeless pieces designed to last.
Q: What is the sizing like?
A: Please view our size charts that are located on the product pages. For further sizing help please feel free to message us on social media.
Q: How often do you drop and restock?
A: We recommend staying up to date with us on Instagram for all drop and restock announcements. We also send updates via email
